My learning curve got steeper a few days ago with some conflict within the team I am leading, mostly targeted at me, although in reality, the issue has been ongoing from well before my leadership period. This has caused me to stop and think and add two more points to my previous lessons:
5. Communication is the Key
Communication is light. When someone stops talking, everyone else is in the dark as to what is happening.
6. Never Give Up, Never Let Go
No matter how much people hurt you, knowingly or otherwise, never give up on them and never let go of them and dismiss them for whatever reason. Reminds me of 1 Corinthians, 'Love Never Ends'.
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